About These Terms
These Terms & Conditions ("Terms") govern your access to and use of www.tradewestafrica.biz (the "Website") and the services offered by Trade West Africa.
By accessing or using the Website, you agree to be bound by these Terms and by all applicable laws and regulations, and you accept responsibility for complying with any local laws that apply to you. If you do not agree with any part of these Terms, please do not use the Website.
Who We Are
You can contact us at [email protected].
In these Terms, "you" and "your" refer to any person who uses the Website or our services, whether as an individual, a sole trader, or on behalf of a business or organisation. If you use the Website on behalf of a business or organisation, you confirm that you have the authority to accept these Terms on its behalf.
Using the Website
You may use the Website for lawful purposes only. You must not:
- use the Website in any way that breaches any applicable law or regulation;
- use the Website for fraud, or for any unlawful, misleading or harmful purpose;
- attempt to gain unauthorised access to the Website, its servers or any connected systems;
- introduce viruses, malware or any other harmful material;
- copy, scrape or extract content from the Website by automated means without our written permission; or
- use the Website to send spam or unsolicited marketing.
We may suspend or restrict access to all or part of the Website at any time, for example for maintenance or security reasons.
Information and Materials You Submit
You may submit information and materials to us through the Website, for example through our contact, enquiry, report request and membership application forms.
When you do, you confirm that:
- the information you provide is true, accurate and complete;
- you have the right to share it with us; and
- it does not infringe anyone else's rights or break any law.
Your permission to submit materials through the Website ends automatically if you breach these Terms, and we may withdraw it at any time. Where this happens, we may delete the materials you have submitted, except where we need to keep them to meet our legal obligations.
Intellectual Property
All content on the Website, including text, reports, graphics, logos, images and design, is owned by or licensed to Trade West Africa and is protected by applicable copyright and trademark laws.
You may view, download and print pages from the Website for your own personal or internal business use. You must not reproduce, republish, sell, distribute or modify any content from the Website without our prior written permission.
The Trade West Africa name, logo and member badge must not be used without our permission, or in any way that suggests we endorse a person, business, product or service.
Our Services
Trade West Africa offers:
- Market Intelligence Reports;
- Commercial & Competitive Intelligence;
- preparation support for the Intra-African Trade Fair 2027 (IATF2027);
- Online Presence & Website Design;
- Project Management; and
- Business Network Membership.
Trade West Africa is an independent research and business support provider. We are not an organiser of IATF2027 and do not sell exhibition space at the fair.
Orders, Payment and Refunds
Orders. An order is confirmed when you accept our quotation or proposal and we confirm acceptance in writing.
Cancellation and refunds. – You may cancel an order within 14 days of confirming it and receive a full refund, provided that work has not yet started. – If you cancel after work has started, we will charge for the work completed up to the date of cancellation and refund any balance you have paid. – Once a report or other deliverable has been delivered, fees are non-refundable. – Refunds for Business Network Membership are covered by the Terms of Membership (see section 9).
Changes to prices. We may change our prices from time to time. Changes will not affect orders already confirmed.
Reports and Research
Use of reports. Reports and research we provide to you are for your own internal business use. You must not resell, publish or share them outside your organisation without our written permission.
Confidentiality. We treat the information you share with us about your business and plans as confidential, and we use it only to deliver your project. We do not share your reports or your details with other clients.
Nature of our research. Our reports are prepared with care, using sources we believe to be reliable. However, markets change, and some information, particularly in emerging markets, may be limited or incomplete. We tell you where the evidence is strong and where it is limited.
Not professional advice. Our reports, consultations and other services are business research and guidance. They do not constitute legal, tax, customs, investment or financial advice. You should obtain independent professional advice, and confirm requirements with the relevant authorities, before making decisions that depend on them. Business decisions remain your own.
Business Network Membership
Key points of the Terms of Membership include:
- membership runs for 12 months from the date your payment is confirmed;
- you may cancel within 14 days of your membership starting and receive a full refund, provided you have not used any benefits;
- we will give you at least 30 days' notice of any change to membership fees or important changes to the Terms of Membership; and
- Trade West Africa does not verify, endorse or guarantee other members, and does not guarantee any sale, contract or business result from membership.
If there is any conflict between these Terms and the Terms of Membership regarding membership, the Terms of Membership take priority.
Disclaimer
The Website and the information and materials on it are provided "as is" and "as available".
To the fullest extent permitted by law, Trade West Africa makes no warranties, express or implied, and disclaims all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, and non-infringement of intellectual property or other rights.
We do not warrant or make any representation about the accuracy, likely results or reliability of the use of the materials on the Website, or of any websites linked to the Website.
Limitation of Liability
To the fullest extent permitted by law, Trade West Africa shall not be liable for any indirect or consequential loss or damage, including, without limitation, loss of profit, loss of data or business interruption, arising out of the use of, or inability to use, the Website or its materials, even if we or an authorised representative of Trade West Africa have been notified, orally or in writing, of the possibility of such loss or damage.
Our total liability to you in connection with any service is limited to the fees you have paid for that service. For Business Network Membership, our liability is limited to the membership fee paid for the current year.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law.
Accuracy of Content
The materials on the Website may include technical, typographical or photographic errors. We do not warrant that any of the materials on the Website are accurate, complete or current.
We may change the materials on the Website at any time without notice, but we make no commitment to update them.
Links to Other Websites
The Website may contain links to third-party websites, such as official trade, customs and IATF2027 websites. These links are provided for your convenience only.
We have not reviewed all of these websites and are not responsible for their content, availability or practices. The inclusion of a link does not imply that we endorse the website or its owner. You use any linked website at your own risk.
Privacy
Changes to These Terms
We may revise these Terms from time to time. The current version will always be available on this page, with the "Last updated" date shown at the top.
If we make important changes, we will notify you by email and/or through a prominent notice on the Website at least 30 days before the changes take effect. By continuing to use the Website after the changes take effect, you agree to be bound by the revised Terms.
Governing Law and Disputes
General
- Severability. If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue in full force and effect.
- No waiver. If we do not enforce any of our rights under these Terms, this does not mean we have waived them.
- Entire agreement. These Terms, together with our Privacy Policy, the Terms of Membership (where applicable) and any written quotation or proposal for a specific project, form the entire agreement between you and Trade West Africa regarding their subject matter.
- Transfer. We may transfer our rights and obligations under these Terms to another organisation. You may not transfer yours without our written consent.
Contact Us
If you have any questions about these Terms, please contact us: